Your privacy matters to Lola Law PLC. This policy explains, in plain terms, what information we collect, why we collect it, and how we protect it when you visit our website or reach out to our firm.

The short answer: We only collect what you choose to share with us. We never sell your information. We use reasonable safeguards to keep it secure. Details follow below.

What Information Do We Collect?

We collect information you give us directly, and a small amount of technical data your browser sends automatically.

Information you provide:

  • Your name and contact details
  • Email address and phone number
  • Mailing address, when relevant
  • Messages you send through our contact form
  • Details you share when booking a consultation
  • Payment information, if you become a client

Information collected automatically:

  • IP address
  • Browser and device type
  • Pages viewed and time spent on our site
  • The website that referred you to us

We do not track you across other websites, and we do not build advertising profiles from your visit.

How We Use Your Information

We use your information for one purpose: to serve you well.

That means we use it to respond to your inquiry, schedule your consultation, communicate about your case or service request, and keep our website running smoothly. We may also use it to meet our legal and regulatory obligations as a law firm.

We do not use your personal information for purposes beyond what you would reasonably expect from a law firm you contacted.

Text Messages and Mobile Communications

If you share your mobile number and opt in to text updates, we may send messages related to your inquiry or case. Message frequency depends on your matter.

We never send unsolicited marketing texts. We never sell or share your phone number or SMS consent for marketing purposes. You can reply STOP at any time to end text communications.

Do We Share Your Information?

We do not sell your personal information. Period.

We share information only when necessary, such as:

  • With trusted service providers who support our operations (case management software, payment processors, scheduling tools)
  • When required by law, subpoena, or court order
  • To protect the safety, rights, or property of our firm, our clients, or others
  • If our firm is involved in a merger, acquisition, or business transfer

Every service provider we work with is held to confidentiality standards consistent with our obligations as attorneys.

Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies in your browser settings at any time, though some site features may not work as intended without them.

Third-Party Links and Tools

Our site may link to third-party tools such as scheduling software, payment processors, or chat widgets. These third parties operate under their own privacy policies, which we encourage you to review. Lola Law PLC is not responsible for the privacy practices of external websites.

How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.

No system connected to the internet is completely immune to risk. While we work hard to protect your data, we cannot guarantee absolute security of information transmitted online.

How Long We Keep Your Information

We retain your information only as long as necessary to serve you, meet legal and ethical obligations, resolve disputes, and maintain accurate business records. Client files may be retained longer, consistent with Michigan attorney record-keeping requirements.

Your Privacy Choices

You have control over your information. You can contact us to:

  • Request access to the information we hold about you
  • Ask us to correct or update your details
  • Opt out of marketing emails using the unsubscribe link
  • Stop text communications by replying STOP

We will respond to reasonable requests promptly.

Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has shared information with us, please contact our office, and we will remove it.

Attorney-Client Communications and Privacy

Contacting Lola Law PLC through our website, phone, or contact form does not create an attorney-client relationship. Information you submit before that relationship is formed is treated with care, but it is not automatically protected by attorney-client privilege until we formally agree to represent you.

Once you become a client, communications related to your representation are protected under Michigan attorney-client privilege and confidentiality rules, which go beyond the protections described in this general privacy policy.

Your Rights Under State Privacy Laws 

Depending on where you live, you may have additional rights regarding your personal information, including the right to know what data we collect, request deletion, or opt out of certain data practices. Lola Law PLC honors these rights consistent with applicable state privacy laws. Contact our office to make a request.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted here with an updated effective date. We encourage you to review this page occasionally.

Contact Us

Questions about this Privacy Policy? Reach out directly.

Lola Law PLC
 Serving West Michigan
Phone: 616.300.9893